Ensuring you and your family have clean drinking water is our passion. Our business is designed to answer your drinking water questions and provide a list of solutions for your drinking water problems. Whether you are purchasing a new home, installing a new well, or just wanting to ensure your drinking water is safe to drink, we are here to help address all of your drinking water concerns.
Our Services
Our 3 step process:
Step 1) We will discuss your tap water concerns with you. We will ask about your observations, concerns, and any past testing that has been done. From this discussion we will provide test list options.
Step 2) We will send you a bottle kit and instructions on how to collect your water samples. After collecting the water samples, you will mail the samples and cooler back to the laboratory.
Step 3) Drinking Water Solution, LLC will analyze and interpret your results. We will Provide a detailed report that explains the results and provides a list of solutions to address any contaminants detected in your water.
We commonly work with:
Home inspectors who are wanting to incorporate well water testing into their inspection services.
Potential home buyers who want to ensure their water is safe to drink at their new home.
FHA, USDA, and VA home loan recipients who need drinking water testing and analysis for their home loan.
Homeowners who want either one-time or recurring testing and analyses of their drinking water.
Terms and Conditions
1. Scope of Services
Services provided by Drinking Water Solution, LLC (“Company”). are limited to those specifically described in the project quote. Any services not expressly included are excluded and may require a separate agreement or change order. Services provided by Company are strictly analytical and consist of testing and providing recommendations regarding water treatment. No water treatment services will be performed by Company.
2. Validity of Quote
Unless otherwise stated, quotations are valid for thirty (30) days from the date of issuance. Company reserves the exclusive right to revise pricing after the expiration of the validity period.
3. Client Responsibilities
The Client shall provide timely access to facilities, records, water system data, sampling locations, personnel, and other information necessary for Consultant to perform the services. Delays caused by the Client may result in schedule adjustments and additional fees.
4. Regulatory Compliance
Company will provide professional recommendations based on information available at the time services are rendered and applicable regulatory requirements. Consultant does not guarantee any regulatory approval, permit issuance, enforcement outcomes, compliance determinations, or actions by regulatory agencies.
5. Sampling and Laboratory Services
Where sampling or laboratory analysis is included, results represent conditions at the time and location sampled. Company is not responsible for variations in water quality occurring after sample collection or due to circumstances beyond its reasonable control.
6. Fees and Payment Terms
Fees are as stated in the quotation or proposal.
Invoices must be paid before lab results and interpretation reports will be furnished by Company.
Client shall reimburse Consultant for any and all approved travel expenses, laboratory fees, permit fees, shipping costs, and other third-party expenses unless otherwise stated in writing.
7. Changes in Scope
Any modifications to the agreed scope, schedule, and/or deliverables may result in additional fees and schedule adjustments. Such changes will be documented through a written change order, email authorization, or revised proposal. All additional fees incurred will be included on the invoice and all additional fees must be paid before any interpretation reports will be furnished by Company.
8. Schedule and Delays
Estimated completion dates are provided for planning purposes only. Company shall not be liable for delays resulting from laboratory turnaround times, regulatory reviews, weather conditions, site access limitations, utility interruptions, client delays, or other factors beyond Company’s reasonable control.
9. Ownership of Documents
All reports, calculations, recommendations, drawings, spreadsheets, and other work products remain the intellectual property of Company until all invoices have been paid in full. Upon receipt of full payment, the client is granted a non-exclusive license to use the deliverables for their intended project purpose.
10. Reliance on Information
Company may rely upon information provided by the client, utilities, laboratories, regulators, contractors, and other third parties. Company is not responsible for errors, omissions, or inaccuracies in information supplied by any and all third parties.
11. Limitation of Liability
To the fullest extent permitted by law, Company's total liability arising out of services performed shall not exceed the total fees paid to Company under the applicable project invoice. Company shall not be liable for indirect, consequential, incidental, special, or punitive damages, including lost profits, loss of business opportunity, or regulatory penalties.
12. Warranty Disclaimer
Company warrants that services will be performed with reasonable professional skill and care consistent with generally accepted industry standards. No other warranties, express or implied, are provided, including warranties of fitness for a particular purpose, merchantability, or guaranteed project outcomes.
13. Indemnification
The client agrees to indemnify and hold harmless Company, its employees, subcontractors, officers, agents, representatives, heirs, and assigns from claims arising from the client's misuse of or failure to use Company’s recommendations, as well as any and all unauthorized modifications to deliverables, or failure to implement recommended corrective actions.
14. Confidentiality
Both parties shall maintain the confidentiality of proprietary business information received during the course of the engagement, except as required by law or regulatory authority.
15. Termination
Either party may terminate the engagement upon written notice. The client shall pay Company for all services performed and expenses incurred through the effective date of termination.
16. Force Majeure
Neither party shall be liable for delays or failures resulting from causes beyond reasonable control, including natural disasters, government actions, labor disputes, civil unrest, pandemics, transportation disruptions, or utility failures.
17. Governing Law
This agreement shall be governed by the laws of the State of North Carolina, without regard to its conflict-of-law principles.
18. Acceptance
The following all constitute acceptance of the quotation and these Terms and Conditions: (1) acceptance of this quotation; (2) issuance of a purchase order; (3) written authorization to proceed; (4) payment of an invoice; or (5) acceptance of services.